Order Cancellation:
- You have the flexibility to cancel your order until it reaches the processing stage. Please note that a 10% deduction will be applied due to payment gateway charges upon cancellation. If it is COD then advance 200 paid will not be refunded .
- Once your order is processed, cancellation is no longer possible. Similarly, once the packaging and shipping process commences, cancellation requests cannot be accommodated.
- For Cash-on-Delivery (COD) orders, if you decline the parcel or if it is returned by the courier for any reason refund will not be applied.
- Only 7A Shoes / products are packaged with brand boxes.
- Our standard handling time is 24-48 hours, and you can expect to receive courier details within 72 hours. The final delivery is typically completed within 4-5 days and it totally depends upon location ( You can contact us if you want expedite delivery.
Refunds:
We don’t have refund policy, Only exchange in below cases.
- Exchange Process:- Exchange Process
- Once your exchange request is approved, we will provide you with a return address. You will need to courier the product to that address.
- You have to inform us on whatsapp that item is delivered back then we will process.
- After we receive the returned product and verify its condition, we will process the exchange and send you the replacement product.
- Courier charges for the return and reshipment will depend on the nature of the issue:
- If the mistake is from our side (wrong product, size, or damaged item), we will bear the courier charges (up to ₹100).
- If the mistake is from your side (wrong size ordered, change of mind, etc.), you will be responsible for the courier charges.
Refunds and returns will not be processed under the following conditions:
- Failure to provide an unboxing video for the received product.
- No return or refunds are available for lower then 7a quality, as these are locally made affordable options.
- Non-receipt of an order due to factors within your control (e.g., providing an incorrect shipping address or courier delays).
- Non-receipt of an order due to exceptional circumstances beyond our control (e.g., delays attributed to courier services).
Should you wish to initiate a refund or return, kindly reach out by sending a message through our Contact Us page or by contacting us on WhatsApp for prompt assistance.
Must do otherwise no complaint will be attend:-
A comprehensive unboxing parcel video is mandatory in the event of damage, incorrect sizing, or missing items. The video should provide a 360-degree view, ensuring that any issues are clearly documented without pauses or cuts. It is essential to report any such concerns within 24 hours of receiving the parcel. This visual documentation assists us in promptly addressing and resolving the reported issues.
Additional Topics:
- About Us: Discover our journey, mission, and commitment to providing high-quality fashion replica .
- Contact Information: Reach out to us at [email protected] for any inquiries or assistance.
- Customer Support: Understand the level of support you can expect from our dedicated team.
- Shipping Information: Get insights into our shipping process, handling times, and courier details.
- Important Notes: Clarifications on exchanges, returns, and refunds based on specific scenarios.
Thank you for choosing fashionreplica.in. We appreciate your trust in our products and services.
Customer Support fashionreplica.in
Address: Tower A , 33. Udyog Vihar Sector 12, Gurugram, Haryana 122022, India.
Email: [email protected]